Mix and Match

Shipping

When will my order be delivered?

U.S. warehouse → U.S. addresses: approximately 3–7 business days after dispatch, when local stock is available.

China warehouse → international addresses: approximately 12–15 business days after dispatch. Timing varies by destination and customs clearance.

Most orders are processed within 1 business day after payment confirmation. Processing time is separate from transit time. Weekends, public holidays, remote areas and carrier delays can extend these estimates.

Your dispatch warehouse depends on stock and the delivery address. Items unavailable locally may ship from China. Items from different warehouses may arrive in separate parcels. View shipping details.

Do you ship to my country/region?

We currently ship primarily to the United States, Germany, and other countries. If you would like information about other countries, please contact us to confirm.

How much does the shipping cost?

Eligible orders of US$100 or more qualify for free standard shipping where available. Other shipping charges and destination availability are shown at checkout. Remote areas or limited carrier coverage may require additional charges.

How can I track my order?

Homepage-Support(at the bottom of the page)-Order Tracking.Click here

discounts & promotions

How can I get a coupon code?

Subscribe to our website via email to receive a 15% discount.

Paymenta

What payment methods are available?

We accept payment by credit card and Paypal

Products

Is the machine compatible with other brand's cartridges?

All our pen style machines are compatible with universal cartridge needles.

What do I do if my machine doesn’t work properly?

For any questions about machine usage, please contact our service team and attach detailed information at support@yikexuanlitattoo.com

How can I return my products?

We offer 14-day return policy. Please check theReturns&Refunds Policyand contact the service team at